IT Service Desk (Senior) Specialist (w/m)

Bayern - Deutschland - Industrie - Automotive - Forschung & Entwicklung - Bachelor of Science / Engineering / Arts Universität

Do you want to take the next step up in your career? Brunel gives you the chance to continually develop and improve with big-name clients across a broad variety of industries. Take that crucial career step today: Apply to join Brunel as an IT Service Desk (Senior) Specialist.

Wir stehen für Rückfragen zur Verfügung

Anne Kasperski, Ansprechpartner

Bewerben

Ihre Aufgabe

  • You will be part of the IT service team that ensures an international high quality Service Desk.
  • You will be first contact for our 1st level IT support for incidents and service request.
  • You will work on customer requirements via tickets, phone and face2face including priorization and classification.
  • You will create and maintain knowledge entries in our IT knowledge database.
  • You will setup and support the user`s worklplace environment.
  • You will take over dedicated 2nd Level tasks.

Ihr Profil

  • You are a qualified IT specialist (Fachinformatiker (m/w)) in system integration or application development.
  • You have good knowledge in standard Microsoft applications (MS-Offsice, Outlook).
  • You have knowledge and support skills at Windows environment.
  • You enjoy having direct contact with our employees.
  • You have a friendly appearance in customer service.
  • You work process oriented.
  • You have troubleshooting skills to search for workarounds.
  • You are willing for continous skills training.
  • You have good German and English skills.
  • Experience in end-user support and ITIL is a plus.

Wir bieten

Brunel takes people on with permanent, indefinite contracts. We also offer you a collective in-house wage agreement that is tailored to salary structures across the various occupational groups and rewards both qualifications and career experience. Besides the social welfare benefits guaranteed by a collective wage agreement, we also give you the chance to develop your personal and professional skills in line with your own experience profile.

Über Brunel

To work for Brunel is to experience attractive work assignments, look forward to positive career prospects, enjoy the secure backing of a growing employer and explore the sheer diversity of the world of engineering. We have more than 40 offices and two development centers in Germany alone, and our 106 offices worldwide employ more than 12,000 people. To stand still is to fall behind, so stay on the move with Brunel!

Zusammenfassung

  • Kennziffer des Stellenangebots: PUB175194
  • Ort: Bayern
  • Markt: Industrie
  • Stunden pro Woche: 40
  • Branche: Automotive
  • Ausbildungsgrad: Bachelor of Science / Engineering / Arts Universität
  • Fachgebiet: Forschung & Entwicklung
  • Einsendeschluss: Montag, 8. Oktober 2018
Bewerben

Wir stehen für Rückfragen zur Verfügung

AK

Anne Kasperski

Ansprechpartner Brunel Germany Nürnberg

+49 911 929 71 53

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